Privacy Policy

Last Updated: January 2025

Welcome to iTixly, a product of Jazyen Limited. This Privacy Policy describes how we collect, use, and protect your personal information when using our event management platform.

1. Information We Collect

We collect personal and non-personal information for the smooth operation of our services.

1.1. Information You Provide
  • Name, email, phone number
  • Gender, address, date of birth
  • Event registration data
  • Payment details (processed through secure gateways)
1.2. Automatically Collected Data
  • IP address and device information
  • Browser type and system logs
  • Location data (if permitted)
1.3. Organizer Data
  • Business information
  • Bank payout information
  • Event details and analytics

2. How We Use Your Information

  • Processing event registrations
  • Generating tickets and barcodes
  • Facilitating check‑in and attendance tracking
  • Processing payments and payouts
  • Enhancing user experience and improving services
  • Fraud detection and security monitoring

    • 3. Data Protection & Privacy Compliance

    We comply with applicable data protection regulations, including:

    • NDPR – Nigeria Data Protection Regulation
    • GDPR – General Data Protection Regulation (EU)

    Your data is protected using modern encryption, secure storage, and access control systems.

    4. Data Sharing

    Your data may be shared only with:

    • Event organizers for participant management
    • Payment processors (e.g., Paystack)
    • Customer support service providers
    • Government or legal authorities when required

    We do NOT sell or trade your personal information.

    5. Your Rights

    Depending on your region, you may request:

    • Access to your data
    • Correction or deletion
    • Data portability
    • Restriction or objection to processing

    To request changes, contact: info@itixly.com

    6. Cookies

    iTixly uses cookies for authentication, analytics, and improving your browsing experience. You may disable cookies in your browser settings.

    7. Data Retention

    We store your information only for as long as necessary to provide services, comply with regulations, and resolve disputes.

    8. Children’s Privacy

    We do not knowingly collect personal information from individuals under the age of 16 without proper consent.

    9. Changes to This Policy

    We may revise this Privacy Policy from time to time. Updates will be posted on this page and may be communicated directly when necessary.

    10. Contact Us

    If you have questions or concerns regarding this Privacy Policy, please contact:

    Jazyen Limited
    Email: info@itixly.com
    Website: https://itixly.com